Privacy Policy

Last Updated: [Insert Date]

At CELER LOGISTICS LTD, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://localhost:8080 or use our logistics services. Please read this policy carefully. By using our services, you consent to the practices described herein.

1. Information Collection

We may collect the following types of information when you interact with us:

Personal Identification Information: Name, email address (info@celeronline.com), phone number (+254754311616), postal address, and company details.
Logistics Data: Shipment details, delivery addresses, tracking information, and customs documentation.
Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
Payment Information: Billing details (processed securely through third-party payment gateways; we do not store full credit card numbers).

2. Information Use

We use the collected information for the following purposes:

To provide, maintain, and improve our logistics and courier services.
To process transactions, shipments, and deliveries.
To communicate with you regarding your account, orders, or inquiries.
To send promotional materials, updates, and offers (with your consent where required).
To comply with legal obligations and regulatory requirements.
To analyze website usage and enhance user experience.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: With trusted third-party vendors (e.g., payment processors, delivery partners, IT support) who assist in operating our business, subject to confidentiality agreements.
Legal Compliance: When required by law, court order, or governmental regulation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Consent: With your explicit consent for specific purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

Secure Socket Layer (SSL) encryption for data transmission.
Firewalls and intrusion detection systems.
Access controls and regular security audits.
Employee training on data protection practices.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential Cookies: Necessary for website functionality (e.g., session management).
Analytics Cookies: To understand how visitors use our site (e.g., Google Analytics).
Functional Cookies: To remember your preferences and settings.
Marketing Cookies: To deliver relevant advertisements (with your consent).

You can control cookie preferences through your browser settings. Disabling cookies may affect website performance.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to legal obligations.
Restriction: Limit the processing of your data in certain circumstances.
Data Portability: Receive your data in a structured, commonly used format.
Objection: Object to processing for direct marketing or legitimate interests.
Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typical retention periods include:

Account information: Retained for the duration of your account plus 5 years after closure.
Transaction records: Retained for 7 years for tax and legal compliance.
Marketing data: Retained until you unsubscribe or opt-out.

Once retention periods expire, data is securely deleted or anonymized.

8. Third-Party Services

Our website and services may contain links to third-party websites, payment gateways, or tools (e.g., shipping carriers, analytics providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Examples of third-party services we may use include payment processors, cloud storage providers, and customer relationship management (CRM) platforms.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on our website and, where appropriate, via email. The "Last Updated" date at the top of this page indicates when the policy was last revised.

We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: CELER LOGISTICS LTD
Address: Mwananyamala Msaada Garage, Plot 30 Block 28, Dar es Salaam, Tanzania
Phone: +255754311616
Email: info@celeronline.com

We will respond to your inquiry within a reasonable timeframe.